INFINITY JUNCTION SUPER - HELP!

Most sections of the Infinity Junction dotCom website have their own direct and specific help pages or on-page guides.
Below is a compilation of all those, plus some additional links and information for those who missed the help elsewhere.

This all-in-one help guide is divided into sections on the page below - clicking a section link takes you to that part of the all-in-one guide.
NOTE - you must be logged on to the internet AND at Infinity Junction's website before all of this will work reliably.

  • About Infinity Junction, the organisation
  • Help with the on-line shop, + currency conversion info
  • How to mail order and calculate prices for yourself
  • How to contact Infinity Junction
  • Queries about orders, delivery times, problems etc
  • Full publication, self-publish, print on demand, using our sales system
  • Submitting work, or web-page ideas
  • Display your talent - Writers Showcase
  • Opportunities  + the very latest printed writers and authors guide



     

    interesting books for sale animation
  • About Infinity Junction
       What exactly is Infinity Junction?
       How do I know I can trust Infinity Junction?
  • About the on-line shop, or currency conversion
       
    How do I make the on-line shop work?
       What's a dollar worth in the UK?
       What's a euro worth in the UK?
  • About mail order and prices
       
    Explain how to calcluate total cost and order by post
       See examples of currency conversion and total cost calculation for mail order - best to read the explanation (link just above this) first
  • How to contact Infinity Junction - (please always include your name, country and e-mail address(es) where you can be contacted; if by post add SAE with correct UK valid postage.)
       By post
       Via e-mail please note - ATTACHMENTS to E-mails will NOT be opened unless identifiable. (Virus security.) For example, if sending sample chapters as an attached word-processor file, name the file obviously and also include that name in the body of the E-mail text.
  • Queries about orders, deliveries, problems etc
       If you have, or think you have made an order, but can't find out whether the on-line shop has worked please first check you have followed the detailed instructions for the on-line shop, and if necessary go through the process again before e-mailing our sales department - being certain to say what you ordered, when, how far you got through the process and any references given automatically to you.
       Queries about delivery can be made to the same e-mail address, but please check the expected approximate delivery times first.
       Known problems (on quick help page)
       Other useful websites (bottom of quick help page)
  • About getting published by us, or using our services or sales facilities
       Infinity Junction publishing options
       Short stories
       Self-Publishing - alternatives explained
       Print on demand services from Infinity Junction
  • Submitting work or ideas to Infinity Junction
       How to make the best digital submission
       Printed submissions
       Website pages, coulumn contributions, etc
  • About Writers Showcase
       This is a comparatively new set-up and may well evolve with time. Your input is essential to keep it alive. There's a link directly to it from the opportunities section below.
  • Opportunities, writers guide, other information
       Writing opportunities
       Budding Bestseller, authors and writers guide - always up to date because it's printed in very small batches and regularly modified.
       Other information


     

    Security of your data, money, etc -
       Infinity Junction was originally set up with the aim of helping authors, not fleecing them. That's a principle we stick to. Whenever we recommend something or quote a price, its the best we can do - you can compare us to other organisations and see for yourselves.
       On top of that, in order to get live on-line trading through a major international credit card trading provider, we had to be vetted, both for quality of service and financial propriety.
       As far as credit card sales are concerned, we don't take orders over the phone and the high-security automated system never gives us your card details - and therefore we can neither give them away, nor be hacked for them.
       As far as your name, address etc is concerned, we never pass on data and do not store it in a form that can be hacked.
       Read Infinity Junction's Confidentiality Policy.

    Currency conversion -
    In recent months global financial turmoil means we cannot quote conversion rates at present. In general, the UK pound is one of the most valuable world currencies so you would expect to pay more dollars etc than pounds. Check on a search engine or in the newspapers for rates at the moment. If you buy on-line using a credit card, conversion is completely automatic.

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    Dispatch and delivery times -
       Delivery time depends mainly on payment method, how long your order takes to reach us and, for printed matter, the type of postage and where you live. Despatch of on-line orders and UK cash-with-orders is often on the same day when received early enough and if not, usually within 2 days, (excluding weekends and public holidays.) If we know of any unusual delay we will e-mail you. Larger UK cheques and all bankers orders in UK pounds have to clear first and the time varies with different banks, typically 1 to 3 weeks but occasionally more: despatch will normally be within 2 working days of clearing.
       2nd class mail inside the UK usually takes between 3 and 5 working days from posting to delivery, but can occasionally be longer. Inside Europe surface mail times vary but should be within about 3 weeks except at major holiday periods when it can be longer. Beyond EC Europe times are very variable and can take 6 weeks or more to North America, or 8-10 weeks to Australasia, but again can occasionally be longer.

  •  A few of our books are dispatched from overseas, European customers should be aware that books from Australia for example are subject to similar delays that Australian customers will experience with UK based stocks.


    Postal address -
       Infinity Junction
       PO Box 64
       Neston DO
       CH64 0WB

    and if sending form outside Britain add UK


    Short stories, etc
       We have published one anthology (Not For Bedtime) and have tentative plans to publish further ones, but at this stage no decisions have been taken. If you are interested and have a story you'd like to send us, just in case, see below for submission details.
       Infinity Junction also runs a popular internet Writers Showcase (see opportunities)

    Digital submissions -
       Submit - (same link as from list above) - please read this in detail before sending anything.

    Printed submissions -
       1) Use a word-processor. Check and correct before sending.
       2) Print using either laser or inkjet - black on white.
       3) Use a single standard clear font of one size (except for headings) preferably 12 point.
       4) Do NOT double-space: we might have to scan it and double line spaces can cause trouble.
       5) Print on only one side of the paper. A4 size is preferred.
       6) Enclose SAE for reply by post, with sufficient postage if you want the print returned.

    Ideas for our websites, etc -
       We're always open to suggestions, ideas and potential contributions from you - see opportunities section below. Or e-mail us.

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    Opportunities -
       Writers Showcase at Inter-Read.com - this is free to enter, but no guarantees are made. Swapped front page links with Infinity Junction, being one of the most visited writing / publishing websites in the UK, should create a lot of exposure for you. Click the next Inter-Read hyper-link to go there for full details. (Separate website on a different server.)

       Political / social comment / irony - can you do it? Our regular contributors to the famous NuGgets column are pushed for enough time to maintain their normal input, so we're open to input from anyone who has what it takes to fit in with our house style. No payment, but full acknowledgement and you'll get seen. Send to Infin-Input.

       Can you write net-based comedy? (A little bit similar to radio in writing style.) Satirical farce The Nesstown Zoo Saga is due to end in 2005 and its author, Evelyn Murray, has already said that series 4 is the last. Suggestions anyone?

       New proposals are welcomed.

    Further information -
       Nothing to report other than above, what is already in our news page and known problems and other websites on the quick help page.


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